Shipping policy

High Obsession processes orders within 1–3 business days after purchase, excluding weekends and holidays.

Shipping times may vary depending on the carrier selected at checkout. Once your order has been shipped, you will receive a confirmation email with tracking information.

High Obsession is not responsible for shipping delays caused by USPS, UPS, FedEx, DHL, or any other carrier, including delays due to weather, operational issues, or carrier-related circumstances.

If a package is marked as delivered by the carrier but is missing, the customer must contact the carrier directly to file a claim. High Obsession is not responsible for lost or stolen packages once marked as delivered.

In the event a package is confirmed lost in transit by the carrier, store credit may be issued at our discretion. No refunds will be provided.

Shipping fees are non-refundable.

For any shipping-related questions, please contact us at highobsession@yahoo.com.